About

Welcome

The VIP Portal is an access point for primary contacts within DoIT supported departments across campus. Primary contacts can login to this portal to view news updates for their contract, submit requests, read FAQs, and view who their support team is. If you are a primary contact for a supported department, you can login to the portal using the button to the right. For all support related issues, please continue to contact the HelpDesk (pick 5) for support. This portal does not replace the ticketing system.

About Us

DoIT Departmental Support provides flexible and cost effective IT support for departments and organizations at UW-Madison. Support options range from technical support as needed to full-service onsite departmental IT support. Our staff also provides support on a number of short-and long-term technical projects to meet the diverse and growing needs of the campus community.

General Desktop Support Staff

Brad Day

Position title: DoIT Desktop Support Tech

Rae Denruiter

Position title: DoIT Desktop Support Tech

Brandon Erkamaa

Position title: DoIT Desktop Support Tech

Jake Fleming

Position title: DoIT Desktop Support Tech

Brad Graham

Position title: DoIT Desktop Support Tech

Ibrahim Guede

Position title: DoIT Desktop Support Tech

Roger Hayes

Position title: DoIT Desktop Support Tech

Alex Kennedy

Position title: DoIT Desktop Support Tech

Ellen La Luzerne

Position title: DoIT Desktop Support Tech

Matthew Marti

Position title: DoIT Desktop Support Tech

Thad Molling

Position title: User Services Associate Director

Kit Plumb

Position title: Desktop Support Team Lead

Alex Robinson

Position title: DoIT Desktop Support Tech

Derek Sauter

Position title: DoIT Desktop Support Tech

Joe Waldbillig

Position title: DoIT Desktop Support Tech